frequently asked questions (faq)

• What materials are used for these craft products?
  
  The materials used to make or produce these craft products are copper, brass, and aluminum
  
  

• Why use copper, brass, or aluminum?
  
  Copper, brass, and aluminum are excellent materials for crafting, offering various color finishes. Additionally, they are corrosion-resistant, making the products durable for decades.
  
  

• What other materials are used besides copper, brass, and aluminum?
  
  Apart from copper, brass, and aluminum, we also use iron, fiber, or mica. For products like mosque domes and statues, iron is used for the internal frame. Fiber and mica are typically used in decorative lamps to enhance the lighting effects.
  
  
  

• What are the ordering requirements?
  
  For ordering requirements, click the WhatsApp button at the bottom right or visit the Contact menu.
  
  

• How long does the production process take?
  
  The production time depends on the quantity, dimensions, and motifs of the products being ordered.
  
  

• How is the packaging done? Is it safe?
  
  The packaging process is very secure. We wrap the items in single-face material, then in cardboard or plywood boxes. Lastly, the boxes are further packed with wooden crates for maximum protection.
  
  

• Can the products be customized to meet customer needs or designs?
  
  Yes, orders can be customized according to customer needs, designs, and preferences.